RETURNS/SHIPPING

Returns and Shipping Information

Payment
I accept payment via Paypal, money order, and check. Payments made with check and money orders must clear before items will be shipped. If checks do not clear the order will be cancelled immediately.

Shipping
Items will shipped via USPS Flat Rate. Items will be carefully wrapped, packed, and insured when shipped. If expedited shipping is needed, contact me beforehand and we can make arrangements. Buyer will be responsible for extra charges.

Refunds and Exchanges
I want you to be happy with your purchase. If you are not satisfied with your purchase, contact me within 7 days of receipt. Please note that some irregularities in the glass such as pitting or trapped air bubbles are not unusual and are a part of what makes the pieces their natural beauty. Items should be carefully wrapped and returned in the original packaging. Once I receive the package I will issue your refund. Custom orders are not refundable.

Additional Policies and FAQ's
All $75.00 and up pendants come with a silver plated snake chain. Black leather necklaces can be custom order by added this info in the comment field when ordering. If you are interested in custom ordering a piece, please contact me with the specifics. Please allow 2-3 weeks to receive your custom item.
 
Share by: